February Was Not Just About Love – It Was About Heart

My parents and I (alongside mascots Albert and Alberta) on the day of my UF graduation (go gators!)

February was a busy month – a month filled with love – as we celebrated Valentine’s Day.

And, a month reminding us how important it is to take care of our hearts – not just emotionally, but physically – during American Heart Month.

For me, heart health is not something I take lightly and something we should all have on our radar all year round.

My father suffered from Congestive Heart Failure (CHF) – he had several operations that involved stents to keep his arteries open. And, eventually he had to undergo a triple bypass heart surgery – it was a very long road to recovery. It was difficult enough to see him suffer at the hospital, even when he had around-the-clock care, but even more heartbreaking when we experienced it as his caregivers at home.

I, myself, had my own heart concerns.

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Caregivers – The Unsung HEROES of Health Care

My father, Carpio Rivera


Rob Lowe recently posted an article about his family’s experience caring for his mother, a cancer patient. His article underscores the toll – financial, physical, mental and emotional – that caregiving takes on those caring for a loved one. Although many of us would do anything for our loved ones, especially in time of need, it is important to note that the sacrifices made as a caregiver can be costly in many ways. And, when one is in the midst of caregiving and juggling daily life, they often ignore their own needs and miss the subtle and even glaring signs that they are veering toward a personal crisis.  To help avoid this and help caregivers prepare for the journey ahead, the article also included helpful information about resources, training, and support.

It can be daunting.

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HIMSS 2019: In a Word, Reimbursement

As the 2019 HIMSS Global Conference & Exhibition is underway this week in Orlando, more than 45,000 professionals from more than 90 countries will gather to see and hear what’s new in education and innovation around information and technology in the healthcare industry.

And within the more than 300 education sessions, spanning interoperability, personalized healthcare, cybersecurity and analytics, we expect one underlying message will predominate: reimbursement.

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The Polar Vortex and Senior Safety


“How cold is it in the Upper Midwest today? It’s so cold that if you toss boiling hot water in the air, it may turn to ice crystals. (Be careful out there and always check which way the wind is blowing, folks. People tend to scald themselves doing this.)*”


Thank you National Public Radio (NPR) for that interesting fact and safety warning.

As the polar vortex dipped south this week turning mid America into an ice block, I began to worry about family and friends who live in the areas being affected. Weather experts warn us that even a few minutes of exposure in these extremely low temperatures can result in frostbite and hypothermia.

Of particular concern is our senior population. The National Institute on Aging says older adults lose body heat faster than young people. What may be ok for some of us, could be very dangerous for seniors. It is recommended the inside temperature for seniors should be no lower than 68°F.

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New Year, New Health Goals – Encouragement Keeps RPM Patient Compliance on Track

Engaging a single patient in their health can be challenging, especially when that patient is somewhat isolated or solely responsible for managing their healthcare. Social isolation is talked about a lot these days and recently, while reviewing data gathered in a pilot program, I was able to uncover evidence to the point.

During a MobileHelp pilot study a few years ago, I noticed a concerning shift in patient engagement. The pilot study included more than a dozen individuals. They were given a MobileHelp Remote Patient Monitoring System, and a few Bluetooth enabled peripherals – a weight scale, blood pressure monitor and a pulse-oxygen saturation monitor. A home health nurse assisted in identifying potential participants for the study and answering their questions about the devices.  

The study started in June and ran through the next Spring. The questions the pilot study was to answer were: “Given access to devices to measure their own health, will patients monitor their health consistently on their own, will they be satisfied and confident with monitoring their own health and will their perception of safety improve when they track their health statistics?”  

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Healthcare & the Power of Voice

Nancy*, one of our longest-term customers, presses the button on her emergency response device every day. She has never had an actual emergency – as an older woman who lives alone, she simply wants to talk with someone, and we are happy to facilitate that connection.

As an emergency response company, we have had numerous such opportunities to experience what the power of another human voice can mean – from providing access to help and reassurance in an emergency, to simply being there for someone who is battling isolation.

So, what happens if that “human voice of connection” is not actually human, and comes from a smart speaker?

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Diabetes Management: Remote Patient Monitoring – Connected Care for Positive Results

Telehealth Lends Insight

As a platform for both clinical oversight and patient self-monitoring, telehealth allows for insight into patient status between clinical visits. Types of patient-generated health data include vital monitoring, patient responses to surveys/questions, and real-time video visits. And success rates in diabetes management as patients make lifestyle adjustments are evidenced by recent clinical trials.

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Long-term Remote Patient Monitoring Supports CHF Patients

According to the Centers for Disease Control (CDC), heart disease represents not only the leading cause of death in America, but also one of the most lethal, resulting in the mortality of roughly half its patients within 5 years of diagnosis.

This rapidly-progressive condition dramatically alters the quality of a patient’s life in a variety of ways, typically requiring specialty oversight with high-cost healthcare resources, such as urgent care, ER, and frequent hospitalizations.

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Welcome to the MobileHelp Healthcare Blog

We’re excited about launching this blog as it coincides with the relaunch of our MobileHelp® Healthcare website, which we invite you to browse if you haven’t had a chance:

On the MobileHelp Healthcare Blog, you’ll find information related to our professional mission – helping healthcare professionals and organizations connect to and support their patients – in both the short- and long-term.

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