Healthcare & the Power of Voice

Nancy*, one of our longest-term customers, presses the button on her emergency response device every day. She has never had an actual emergency – as an older woman who lives alone, she simply wants to talk with someone, and we are happy to facilitate that connection.

As an emergency response company, we have had numerous such opportunities to experience what the power of another human voice can mean – from providing access to help and reassurance in an emergency, to simply being there for someone who is battling isolation.

So, what happens if that “human voice of connection” is not actually human, and comes from a smart speaker?

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